Frequently Asked Questions

Our team inspects your apartment to ensure it is well-maintained. Additionally, we schedule the apartment to be professionally cleaned from the previous resident. Should something have been missed, we ask residents to immediately contact our office to resolve the issue.

Yes, we have on-site maintenance during office hours and 24-hour emergency maintenance.

Residents may either submit a service request at any time using their online portal or contact our office to create a service request on their behalf. For emergencies, please contact the office.

No, you do not need to be present for our service technician to perform work. Our team will provide notification of being in your apartment. If you would like to be present, please make sure you notify us.

During office hours please contact the office if locked out of your apartment. After hours, please contact a locksmith.

Yes, we offer free surface lot parking to our residents. Residents also have the option to rent garage parking.

Our community is host to a wide range of amenities residents may enjoy such as private garages, a playground, on-site laundry facilities, a community grilling pad, private entrances and patios in select units, walk-in closets, 24-hour emergency maintenance, and more. Check out our amenities page for more details!

Yes, our community is pet-friendly and has pet cleanup stations throughout the property for resident use. Breed restrictions apply, please contact our team for further details.

Our community provides a complete appliance package, including: refrigerator, stove, and dishwasher, along with washer/dryer hookups in select units.

No, our community does not offer furnished apartments.

Our team strives to approve applications within 48-72 hours upon submission of a completed application.

We require 2.5x the monthly rental amount.

Yes, we require all residents to provide proof of renter's insurance upon move-in.

Our community supports Spectrum for our internet services.

No, there are no utilities included in the rent.

Residents will set up their utilities through Duke Energy.

Online (through our RentCafé App), money order, debit or credit card (in the office in person). The preferred method of payment is through RentCafé, which accepts both ACH or credit/debit card. We also accept check, credit/debit, or money order in the leasing office.

Yes, a resident may end their lease early if needed, but an early termination fee outline in the lease agreement would be owed along with a 60-day intent to vacate notice.

From I-75, take Exit 38 for OH-73 toward Springboro. Head east on OH-73 for about 2 miles, then turn right onto Royal Oaks Dr. After 0.3 miles, turn left onto Woodhill Dr. Continue for 0.1 miles, and Meadow View Apartments and Townhomes will be on your right.